Accessibility statement

We want every guest to be able to research, book and manage rides on this site, regardless of ability or assistive technology. Our target is WCAG 2.1 level AA, and accessibility fixes are treated as bugs, not feature requests.

• Semantic HTML landmarks, headings and labels throughout, with a skip-to-content link.
• Full keyboard operability with a visible focus indicator on interactive elements.
• Form errors announced to screen readers via alerts and linked to their fields.
• Animations (counters, reveals) respect the “reduce motion” system setting, and all content is server-rendered so nothing depends on animation to be readable.
• A dark, high-contrast palette designed against AA contrast ratios for text.

The payment step embeds Stripe’s card form, whose internals are controlled by Stripe. If you cannot complete a booking with assistive technology, email us and we will take the booking by email instead — same fares, same policies.

If you need a specific vehicle configuration, help with luggage, or extra time at pickup, note it in the booking or email us in advance and we will arrange it with the chauffeur.

If anything on this site is hard to use with a keyboard, screen reader or other assistive technology, please tell us at info@luxorablack.com. Reports go straight into our fix queue.